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Student Devices and Technology

For Students and Parents
Device and Internet Access
  • Device Guidelines: Explain how and when devices are distributed, expectations for usage, and policies for taking devices home.
  • Device Care Tips: Provide instructions on maintaining and safely storing Chromebooks, laptops, and tablets.
  • Lost/Damaged Devices: Outline the process for reporting lost or damaged devices, potential fees, and replacement policies.
  • Internet Access at Home: Information about available assistance for families who need internet connectivity, including district-provided hotspots or partnerships with local providers.
Online Learning Platforms and Tools
  • G Suite for Education: Overview of Google Classroom, Gmail, Google Docs, and other core tools.
  • Clever and Single Sign-On (SSO): How to log in and access all approved learning apps.
  • Approved Educational Apps: List of platforms, apps, and websites that students can use for learning.
Online Safety and Security
  • Acceptable Use Policy (AUP): Clear guidelines on appropriate use of district technology and consequences for misuse.
  • Digital Citizenship: Resources and tips to encourage responsible online behavior.
  • Parental Controls: Guidance for parents on how to monitor and manage their child’s online activity.
  • Data Privacy: Information on how the district protects student data and complies with privacy regulations like FERPA.
Tech Support and Help Desk
  • How to Request Tech Support: Instructions on how to submit a Help Desk ticket for tech issues.
  • Troubleshooting Tips: Basic troubleshooting for common device and internet issues.
  • Turnaround Time for Issues: Estimated response and resolution times.
FAQs and Tutorials
  • How-To Guides: Easy-to-follow tutorials for logging in, accessing Google Classroom, and using other platforms.
  • Frequently Asked Questions (FAQs): A section addressing common concerns such as login issues, device malfunctions, and password resets.
Parent Resources and Involvement
  • Parent Portal Access: Instructions for accessing and using the parent portal for grades, attendance, and communication.
  • Internet Safety for Families: Resources on keeping children safe online at home.
  • Communication Channels: How parents can stay informed about tech updates and policies.